Head of Food & Beverage - Louma Country Hotel

About Us Louma Country Hotel is a unique destination committed to delivering exceptional culinary and hospitality experiences rooted in our Farm-to-Fork ethos. We pride ourselves on creating unforgettable moments for our guests through outstanding food, beverage, and immersive experiences. The Role We are seeking a dynamic and experienced Head of Food & Beverage to lead our service team and oversee the planning and delivery of market-leading culinary and beverage offerings. This role is pivotal in ensuring guest satisfaction, operational excellence, and commercial success across daily operations, bespoke events, and experiential activities. Key Responsibilities - Oversee all Food and Beverage operations, ensuring best-practice hospitality standards. - Develop and implement SOPs and training programs for service excellence. - Manage budgets (OPEX & CAPEX), financial compliance, and monthly reporting. - Drive revenue through upselling and optimising profitability. - Ensure compliance with health, safety, and food standards (HACCP, FSA). - Collaborate with Head Chef and Front-of-House teams on menus and service. - Maintain stock control, procurement, and CRM system efficiency. - Support marketing initiatives for events and experiences. - Lead recruitment, onboarding, and continuous staff development. Requirements - Proven experience in F&B management within hospitality or luxury settings. - Strong knowledge of CRM and POS systems. - Personal Alcohol License and Level 3 Food Hygiene certification. - HACCP, First Aid at Work, Fire Marshall, Manual Handling certifications. - WSET Level 2 or equivalent beverage knowledge. - Excellent leadership, communication, and organisational skills. What We Offer - Competitive salary and benefits package. - Opportunity to shape and enhance a premium hospitality experience. - A vibrant, collaborative environment in a stunning retreat setting. About Us Louma Country Hotel is a unique destination committed to delivering exceptional culinary and hospitality experiences rooted in our Farm-to-Fork ethos. We pride ourselves on creating unforgettable moments for our guests through outstanding food, beverage, and immersive experiences. The Role We are seeking a dynamic and experienced Head of Food & Beverage to lead our service team and oversee the planning and delivery of market-leading culinary and beverage offerings. This role is pivotal in ensuring guest satisfaction, operational excellence, and commercial success across daily operations, bespoke events, and experiential activities. Key Responsibilities • Oversee all Food and Beverage operations, ensuring best-practice hospitality standards. • Develop and implement SOPs and training programs for service excellence. • Manage budgets (OPEX & CAPEX), financial compliance, and monthly reporting. • Drive revenue through upselling and optimising profitability. • Ensure compliance with health, safety, and food standards (HACCP, FSA). • Collaborate with Head Chef and Front-of-House teams on menus and service. • Maintain stock control, procurement, and CRM system efficiency. • Support marketing initiatives for events and experiences. • Lead recruitment, onboarding, and continuous staff development. Requirements • Proven experience in F&B management within hospitality or luxury settings. • Strong knowledge of CRM and POS systems. • Personal Alcohol License and Level 3 Food Hygiene certification. • HACCP, First Aid at Work, Fire Marshall, Manual Handling certifications. • WSET Level 2 or equivalent beverage knowledge. • Excellent leadership, communication, and organisational skills. What We Offer • Competitive salary and benefits package. • Opportunity to shape and enhance a premium hospitality experience. • A vibrant, collaborative environment in a stunning retreat setting.