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DHL Global Forwarding SA
AFR & OFR Exports Controller- Multimodal
Port Elizabeth9 March 2026
Opens the official application page on dpdhlgroup.avature.net
Location
Port Elizabeth
Job type
Full-time
Experience
Senior
Job overview
In this AFR & OFR Exports Controller- Multimodal Position
Job Function:
Handle Multi Modal/Exports/Imports Shipments according to client requirements
Receive new order booking from sales representative or customer
A file to be opened immediately, all correspondence to be printed and kept in the file.
Get in touch with our office in the origin country, to contact the shipper and arrange shipment
Provide our office with the necessary information such as booking confirmation, contract number, shipper contact detail etc.
Keep client updated daily on the progress of their shipment/orders using prescribed Status Report format
Once the vessel sails all documents to be prepared for arrival in line with procedures obtained from booking office and file
Invoicing Timeously such that complete set of documents are delivered with the shipment
Daily pre alerts/status reports to customers
Ensure all Customs regulations are met including the prompt return of documents
Ensure PODS are returned by both the Haulier and /or Bolloré Logistics office or destination
Requesting ANFS/ SOBS from various lines and registering your file
Preparation of SADC Certificates where required
Follow up on complete, correct and accurate documentation including clearing instructions to execute shipments
Requesting Invoices from service providers to create a complete set of documents at the time the file is invoiced
Ensuring your files are invoiced within 24 hours after delivery at most
Arranging transport for deliveries of your shipments, Locally and Long distance
Advise client of any cost amendments from original Estimate
Operating within budget allocated through estimate given to the client and highlight any discrepancy if full scope of work is not covered by commercial/estimator/front office staff.
Handover all relevant documents to Customs Department for necessary framing of the Entry.
Ensure clients are invoiced in line with what has been agreed and the costing
Is accurate and within agreed credit terms
Ensure invoices are dispatched regularly and in line with the procedure set out.
Ensure supplier invoices are in line with proposed costing on __________________
Foster a strong operations relationship with client to allow for growth of business
Any other delegated tasks deemed as reasonable as assigned by the reporting manager
Requirements
- Matric
- 5 - 10 years’ experience in the Sea/Air/Road Freight Imports and Exports environment
- 2 - 5 Years’ experience within the scope of Customs Clearing
- Experience in Air/Ocean and Road Import and Export declarations
- Computer Literate – MS Office Suite Knowledge of Excel
- Proactive and Tenacious
- Full tariff knowledge classification.
- Tariff determination experience essential
- Value determination experience.
- Required entry experience: multi-mode – Air/Ocean/Road freight/Projects import and Full export entry experience.
- Full road freight export experience – operations and customs processing
- Provisional payment experience – full End to End function.
- Refund experience – full End to End function.
- Drawback experience
- Sound knowledge of customs and Excise Act – rules – schedules and guidelines.
- Country of origin - Trade agreement knowledge
- Microsoft Office applications
- Communication Written & Verbal
- Customs Knowledge
- Cargo Wise and Compu-Clear experience required.
- Accuracy and attention to detail
- Proven ability to priorities responsibility and work under pressure
- Advanced Customs declaration types (CPC codes).
How to apply
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Opens the official application page on dpdhlgroup.avature.net
