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Retail Security Site Manager

Fidelity services group
Johannesburg
Full-time
Senior
Posted March 9th, 2026

About the role

Fidelity Services Group is seeking an experienced Retail Security Site Manager to oversee security operations at retail locations in Johannesburg. The successful candidate will be responsible for managing security personnel, conducting risk assessments, and ensuring a safe and secure environment for staff, customers, and retail assets. Key Responsibilities Conduct risk assessments and develop security plans Manage and supervise security personnel on site Ensure proper training and performance management of security staff Investigate security incidents and prepare reports Conduct regular security inspections and site visits Ensure compliance with company policies and security regulations Work closely with retail centre management on safety concerns Respond to emergencies and security incidents when required

Requirements

  • Certifications
  • PSIRA Grade A registration
  • Experience
  • Minimum 5 years experience in retail security management
  • Proven experience managing security operations in retail environments
  • Additional Requirements
  • Strong leadership and communication skills
  • Ability to work independently and manage emergency situations
  • Knowledge of security protocols and procedures
  • Own reliable vehicle
  • Flexibility to work extended or irregular hours when required
  • Skills:
  • Security operations management
  • Risk assessment and incident management
  • Leadership and team supervision
  • Communication and reporting
  • Problem-solving and decision making