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Call Centre Consultant

Unknown Company
Johannesburg • Gauteng
Full-time
Mid
Posted July 27th, 2026

About the role

Key Responsibilities Manage inbound and outbound customer calls. Provide accurate information on investment banking products and services. Resolve customer queries within agreed turnaround times. Maintain accurate customer records. Escalate complex issues appropriately. Meet SLAs and quality standards. Comply with FICA, FAIS (where applicable), POPIA and internal policies. Maintain confidentiality. Contribute to excellent customer experience.

Job overview

This full-time opportunity at Unknown Company is based in Johannesburg • Gauteng and is suitable for candidates interested in building experience in Call Centre Consultant. Review the requirements carefully and make sure your application highlights the most relevant strengths for the role.

Tips for applicants

  • Tailor your CV to match the responsibilities and requirements for this call centre consultant role.
  • Highlight your most relevant experience, qualifications, and practical skills clearly.
  • Make sure your contact details are correct and your CV is updated before applying.

Why this job is a good opportunity

Roles like this can help candidates strengthen their professional experience, improve industry-specific skills, and grow within a structured working environment. If you are targeting opportunities in mid-level work, this opening may be a strong addition to your job search.

Requirements

  • No requirements listed.

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